Patient empowerment

Enhanced patient care services

Within NephroCare, empowering our patients on key topics related to their disease is an important element of our patient care philosophy. By encouraging them to take better care of themselves, we can contribute to improving their clinical outcomes and quality of life.

The backbone of all this is our patient-centred dedicated nursing care and everyday contact with the patient: checking how he feels and giving helpful advice and support.

With this objective in mind an international patient training curriculum has been developed, which provides more information for our patients on the following topics

  • Starting treatment
  • Fistula Care
  • Nutrition
  • Diabetes

Patient Introduction Package

When welcoming the patient for the first time in our NephroCare dialysis centre, there are many things to explain and discuss.

It is important that we

  • give patients the certainty that at NephroCare - they are in good hands and that we will take good care of them from day one.
  • explain exactly what happens during a dialysis session to reduce any anxiety the patient may have
  • provide the patients with a quick overview of what they need to know about our staff and our facility.


For more information on this topic please see Starting treatment

Focus on: Fistula Care

One key determining factor in survival and quality of life for dialysis patients is their dialysis access, their lifeline.

The goal within our clinic network is to increase, where/if possible, the proportion of patients using a native fistula, which is the best access option for dialysis patients. But fistulae also need good and continuous care, be it in our centres performed by our specialised professionals, or by the patient during his everyday life. We would like to encourage our patients to take an active role in their own care!

For this reason we developed a training video and leaflet on fistula care for patients which explain in an easy way how to take care of the fistula to lengthen its life.

For more information on this topic please see Fistula care

Nutrition advice for haemodialysis patients: Good Food

Within our clinic network, our goal is that patients understand how their diet affects their health status, and why adapting their eating and drinking habits does not mean that they cannot enjoy food anymore.

With five important nutritional suggestions, called The five Good Food Routines, we would like to achieve a “paradigm change”, demonstrating that a dialysis diet is not a long list of restrictions and limitations, but rather that following just a handful of suggestions can make a big difference. Our Good Food Package helps patients to easily understand and memorise these routines.

For more information on this topic please see Good Food

Nutrition tips for diabetic patients: Good Food and Diabetes

Diabetes is the leading cause of kidney failure, in fact almost a fifth of all dialysis patients need dialysis as a result of diabetes-related kidney disease. These patients usually already have a dedicated diet plan and know how to handle their insulin injections related to the carbohydrates they eat.

Actually, the diet for diabetics mainly follows the recommendations for dialysis patients, with restrictions regarding foods that contain high amounts of sodium, liquids, potassium and phosphorus. Therefore, the five good food routines are valid, but there are some crucial differences for diabetics they need to follow.

For more information on this topic please see Diabetes & Good Food

NephroCare for me patient magazine

Thanks to improved education, patients can understand their clinical situation better, assume responsibility and know how their own behaviour influences their condition.

In many countries, NephroCare publishes a biannual patient magazine called “NephroCare for me” which presents exciting and informative articles on a variety of topics that are of interest for the patients, their families or close friends. They will find enlightening patient and employee stories as well as important information concerning their life with dialysis.