Coronavirus Information

male doctor talking to a patient
Important information on Coronavirus for our patients

At the moment and also in the close future, you may notice changes in the dialysis centre. Even during the outbreak, our dialysis centres will remain open and our supply chain is stable. Our clinical staff are trained in infection control practices. Based on the clinic setting or your medical history, the clinic team may change your normal routine.

If you have any questions, uncertainties or face situations where family members or people in your surrounding get in contact with the virus, please speak to our clinic team.



Coronavirus disease 2019 (COVID-19) is a new respiratory virus spreading worldwide that causes diseases ranging from the common cold to more serious diseases such as Severe Acute Respiratory Syndrome. Nevertheless, most people recover from the disease without needing special treatment. It is transmitted by the drops that a person expels when coughing or sneezing, or by touching any surface contaminated by the virus with the hands and then touching the eyes, nose or mouth with contaminated hands.

It is the time to focus on prevention.

If you have any questions, please speak to your dialysis clinic team.

Notice Symptoms

COVID-19 symptoms are very similar to flu. Please check for these symptoms regularly:

  • Fever
  • Cough
  • Shortness of breath


In addition, the following symptoms can occur:

  • Muscular Aches
  • Headache
  • Fatigue
  • Sore Throat
  • Diarrhea

If you notice symptoms, please contact your dialysis centre team and speak to your medical team for support.

What to do if you have COVID-19 symptoms

  • Before you start your journey, contact your dialysis centre and advise the staff of your symptoms. The staff will then instruct you on what to do next.
  • If you are at the dialysis clinic, do not enter the treatment area. Wait to be assessed by your dialysis unit staff.
  • Assessment measures have been put in place, prior to you entering the treatment area
  • If you need urgent care, please call the emergency services and inform the dialysis centre.
  • If you are advised to come to the clinic, you may be treated in a separate area to other patients to limit the chances of spreading the virus to others.
  • All patients will be asked to wear a mask

Based on symptoms, the clinic setting or your medical history, the clinic team may change your normal routine.

Related topics

Recommendation of prevention measures in daily practice

Visitor notice and etiquette for Fresenius Medical Care dialysis centres