Our commitment

Physician and patient looking at tablet
Our NephroCare commitment

Undergoing dialysis can have a substantial impact on a patients’ quality of life. Therefore, one of our goals is to support patients to improve their health, so they can continue what matters most to them.

The NephroCare commits to:

  • Fulfil Fresenius Medical Care’s responsibility to create a future worth living for renal patients
  • Support prevention and slow down the progression of CKD
  • Provide enhanced renal patient care based on the national and international guidelines
  • Foster close, transparent cooperation between nephrologists, hospitals, general practitioners (GPs), suppliers of medical care and patients
  • Empower patients with chronic kidney disease to help them to a better tomorrow, positioning NephroCare as a reliable partner for all stakeholders in healthcare.

The NephroCare Value System is our solution to balance standardised processes and local demands for holistic and fully intergrated renal care systems, which allows the selection of the most suitable approach for each patient in our entire network to provide truly person-centred care.

Patient Engagement

Patient empowerment has a positive impact on patients’ emotional and physical well-being, and consequently, on their behaviour, satisfaction and treatment compliance.
We continuously interact with our patients to understand what matters to them and to support them in health-related topics:
• Introduction to dialysis
• Nutritional education
• Fistula care
• Staying active
• Holiday Dialysis Coordination

For more information please visit our patient section.

Clinic Infrastructure

A key way for us to provide standardised treatment in workflow-orientated settings is to design the best possible clinical pathways, with tailored facility layouts and quality dialysis fluids.
With our clinic infrastructure set-up we aim to facilitate proper hygiene, safety and optimized patient supervision.

Therapies, Products and Medications

With NephroCare, we are able to provide an optimal therapy mix - in center, at home, in hospitals - fitting to our patient population and the needs of healthcare systems.
For tailored therapies our patients benefit from our experience in patient-specific therapy prescriptions with our Fresenius Medical Care products and high-quality medicinal products.
You can benefit from our innovative products and technology – Your wellbeing and safety is always the highest priority.
For further information about our advanced products please refer to the Fresenius Medical Care website.

Physicians, Nurses and Specialists

Highly-motivated, -trained and -experienced physicians, nurses and specialists are key in renal patient care.
In a clinical setting, not only technology and medical expertise are essential. Our professionals also provide a human and emotional link with the patients.
Please see our treatment options for more information.

Quality Management

To achieve the appropriate integration of these quality requirements into our structured processes.
A core element of our quality management system consists of corporate directives specifying key requirements for the processes in our NephroCare organisation, e.g. by setting standards for hygiene and infection control, good dialysis care, water, concentrate and dialysis fluid for haemodialysis and related therapies.

Clinical and Operational Performance

In order to provide sustainable and value-based healthcare, our multidisciplinary center teams of different professions come together to jointly manage our dialysis centers.
Monitoring tools support our professionals to measure the achievement of performance targets. It serves to guide continuous improvement.

Clinic Information System

No improvement without data. EuCliD®, NephroCare’s proprietary clinical management system provides comprehensive information of each dialysis treatment and patient, allowing the medical staff in the NephroCare centres to take the right decisions to improve the treatment for each individual patient.

It facilitates the day-to-day work of the clinical staff, integrating processes into the data collection flow.
Directly linked to the dialysis machines, the monitoring system feeds patient data and medical parameters from dialysis sessions into the data management system, which also checks the data for completeness and plausibility.

All data is collected and processed under strict adherence to data protection regulations.

Related topics

Fresenius Medical Care is continuously developing innovative concepts for a sustainable future.

Mission & Vision, international network/possibilities and values of Fresenius Medical Care’s provider business NephroCare.