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Reporting Medical Device Incidents

There are three ways in which you can contact us in order to report information relating to one of our products:

  • Telephone – 01623 445 100 requesting to be transferred to the Vigilance Department
  •  Email –
  •  Fax – 01623 445 229

Please note we are unable to provide medical advice, if you are concerned about any symptoms or your treatment, you should contact your doctor or healthcare provider.


Information on reporting to the UK Health Authority can be found at:

Adverse Drug Reactions
Medical Device Incidents:

Similarly, information on reporting to the Irish Health Authority can be found at:

HPRA Pharmacovigilance, Earlsfort Terrace, IRL - Dublin 2; Tel: +353 1 6764971; Fax: +353 1 6762517.